a-black-and-white-photo-of-snow-falling - dillon-kydd (unsplash)./pho

FAQs

Everything you need to know before you ride with us. Can't find your answer? Contact us anytime.

Everything you need to know before you ride with us. Can’t find your answer?
Contact us anytime.

About the Trip

What skiing ability level is required?
How many people are in the group?
What happens if there's no powder?
Can I book solo?
What skiing ability level is required?
How many people are in the group?
What happens if there's no powder?
Can I book solo?

Booking & Payment

How do I book, and what happens after?
Can I split payment between guests?
What is your cancellation policy?
Do I need travel insurance?
How do I book, and what happens after?
Can I split payment between guests?
What is your cancellation policy?
Do I need travel insurance?

What's Included & Logistics

Do I need to book lift passes, restaurants, or onsens?
Are ski equipment rentals included?
Which airport should I fly to?
Do I need to book lift passes, restaurants, or onsens?
Are ski equipment rentals included?
Which airport should I fly to?

Japan Practicalities

Do I need a visa for Japan?
Is English spoken at the resort?
What should I bring?
Do I need a visa for Japan?
Is English spoken at the resort?
What should I bring?